EXPERIENCE
December 2022 – Present
Inclusion Plan Panelist
Selected as a Panelist by NASA in December to ensure that plans have clearly stated goals, actions to achieve those goals, and metrics to measure the progress and to provide adequate processes and goals for creating a positive and inclusive working environment for the investigation team.
July 2022 – Present
Director of Ethics – Integrity, and Technology
Maintain the ethical guardrails on the AI algorithm and craft policies to support users’ needs and expectations for AI governance and regulation. Ensure compliance with laws and moral product development for the company. Educate and train stakeholders on AI policy requirements and best practices, including providing recommendations to senior leadership to improve AI policies.
August 2016 – Present
Instructor
Teaches classes on organizational culture and business ethics for the past 5+ years, providing valuable education and training to undergraduate students and helping to prepare them for leadership responsibilities. Created ethical use cases, including modern technology, to demonstrate ethical theories to ensure students learn about current challenges and issues in the business world.
April 2015 -December 2018
Founder
Successfully advocated for the rights of 15,000+ students by analyzing policies and initiating legal requests to identify unintended consequences of state laws and contracts at a top research institution. Researched approaches and agreements to explore limitations on student outreach through Sunshine Law requests and established an access hub for assistance to represent the interests of underrepresented groups.
January 2004 – December 2013
Principal Owner
Managed a team of 11 designers, developers, voice artists, and SMEs to develop and engage in online culture training. Provided marketing and communication materials, implemented DEI learning and development, and
facilitated DEI training fortune 100 clients in 24 countries.
Laura Miller
Director of Ethics and AI | Digital Humanitarian | Operationalize Ethics | Policy Manager
An innovative and logical-minded AI and Ethics Specialist with an extensive background in creating ethical AI policies, designing DEI initiatives, and providing ethical guidance in fast-paced, high-growth companies from start-ups to fortune 500. Strategic leader with a solid business background and a high degree of cultural, ethical, and emotional intelligence. Excels at providing ethical guidance, collaborating across multiple verticals, and creating an inclusive workplace for all employees.
RESULTS
Developed culture, DEI, and mental health training courses deployed across six continents: Africa, Asia, Europe, North America, South America, and Oceania.
Iteratively refined AI policies through research and experimentation and helped bring new AI products to market.
Improved and stayed informed to deliver the best possible outcomes for users and the broader tech industry.
EXPERTISE
AI
DIVERSITY & INCLUSION
PROJECT MANAGEMENT
EMOTIONAL INTELLIGENCE
RELATIONSHIP BUILDING
HUMANITARIAN
DIGITAL TECHNOLOGIES
EXCELLENT COMMUNICATION
ETHICS
BUSINESS OPERATIONS
TEAM LEADERSHIP
COLLABORATIVE
MULTIMEDIA & WEB DEVELOPMENT
TECHNICAL ADVISING
CAPACITY PLANNING
TECHNOLOGY
PRODUCT DEVELOPMENT
C-SUITE ADVISOR
UX
UI
MEET LAURA
EDUCATION
Master of Arts (MA)
Bachelor of Arts (BA)
Philosophy (Ethics)
TESTIMONIALS
J. Greene, Mosaic Supporter
It helps everybody... people are fulfilled by volunteering and networking, and those who need the resources, at the moment, will benefit ... they'll remember, they'll talk about Mosaic, and will likely be back in another capacity, at another time..
Jon McGinnis, Department of Philosophy Chair
Laura is a genuinely kind and thoughtful person. She will make an absolutely excellent colleague and engaged departmental citizen
Jill B. Delston, Professor of Philosophy
… Grateful I got to play a tiny part in your incredible trajectory. Thank you for an email that made my day/career and for all you're doing for philosophy! Keep it coming. “You can make me proud in your sleep!"
Jori Martin, Governing Board Chairperson
I have found Laura to be perceptive in her work and generous in her willingness to share her knowledge. Her enthusiasm is contagious, and she has a brilliant mind
G.H., Student
“… I loved this course. You’re incredibly immersive, and I’ve suggested you to everyone I know who has considered taking Environmental Ethics!
Q & A
Why did you choose your profession?
I love it. It’s very much who I am – and not because I chose it to be that but because even my family and friends say that this is whom I was meant to be. From a young age, I embraced questions without easy answers. Today, I embrace the difficult choices and care deeply about the people of the world. I’ve been said to wear my heart on my sleeve, though, my mind always works in tandem with it. This is me.
Who are your main influences?
I’ll aim for an eclectic list – Neil Gaiman; I read Sandman when I was younger and the idea of Destiny’s Garden having many paths that are just one has remained with me since. Philosophers Martha Nussbaum, Alison Jaggar, Bell Hooks, and Jill Delston for their critical look at our world through a philosophical lens. Simon Sinek for his indefatigable optimism and his faith in people. My children and the world I’ll leave to them and the future that I’ve guided them towards. And life, well-lived with all its moments of magic and struggle and for the opportunities it provides to understand the people I seek to help.
What's your greatest accomplishment?
I’ve made it to NASA, and yet, I wouldn’t choose that. I’ve had my sons, and they are my world. But if I separate myself from my role as a mother, then my greatest accomplishment was founding Mosaic. Established to convince a wonderful institution to demonstrate care for their community and to ensure that they had necessities – food, shelter, and the support they so badly needed. In the end, Mosaic was successful, and the institution changed by borrowing policies and insight from Mosaic. I’d created change, tangible and real, in the world. And it mattered most because it directly helped those affected. There were gatherings with free food, people began to object to the policies that they now understood as harmful, and even the administration changed when they learned what care looked like to their people wasn’t what it looked like to them.
What tools do you use?
The truthful answer isn’t going to be a software program or a new-age program. Instead, I’m the tool - my mind (critical thinking), my heart (empathy), and my ability to persist over time.
What advice would you give to someone just starting out in your profession?
You must have empathy that doesn’t consume you and sound logic to tackle objections and resistance to change. Also, hone your business skills and your communication so that you can talk to anyone from any walk of life or holding any position. Learn to accept critique of your ideas while having unwavering persistence in the end goal. Develop the ability to overcome obstacles that others put in your way and yourself. Your heart will remind you why you do this work, and your mind will remind you how much it’s needed. Lean into that when the hard days comes.
INTERESTS & HOBBIES
